Refund & Return Policy
VYNARA PULSEE LLC insists on providing high-quality shopping experiences and supports standardized return and refund services for eligible orders.
Return & Refund Eligibility：
Customers can apply for return or refund services for eligible order issues caused by our fulfillment process. All return and refund requests must be submitted within 30 days after the order is successfully delivered.
Customers can apply for return or refund services for eligible order issues caused by our fulfillment process. All return and refund requests must be submitted within 30 days after the order is successfully delivered.
Return Application Process：
To apply for a return or refund, please contact our support team with your order number and specific problem description via email info@homelecto.com or phone +1 206-302-8457. Our team will verify your request and provide official return guidelines and follow-up steps.
To apply for a return or refund, please contact our support team with your order number and specific problem description via email info@homelecto.com or phone +1 206-302-8457. Our team will verify your request and provide official return guidelines and follow-up steps.
Refund Processing：
After we receive and inspect your returned items, we will confirm whether your refund application is approved. Approved refunds will be returned to your original payment account within 5–10 business days. The final arrival time depends on the processing cycle of your payment platform or bank.
After we receive and inspect your returned items, we will confirm whether your refund application is approved. Approved refunds will be returned to your original payment account within 5–10 business days. The final arrival time depends on the processing cycle of your payment platform or bank.
Non-Refundable Situations：
We do not support refunds for problems caused by human factors or uncontrollable external reasons, including incorrect customer address information, customer personal reasons for unwanted items, logistics delays caused by carriers, and other non-our responsibility issues.
We do not support refunds for problems caused by human factors or uncontrollable external reasons, including incorrect customer address information, customer personal reasons for unwanted items, logistics delays caused by carriers, and other non-our responsibility issues.
Damaged & Lost Orders：
For orders damaged during transportation or confirmed lost by the logistics company, please contact our team within the valid time limit and provide relevant proof materials. We will verify the situation and provide replacement or refund solutions according to actual conditions.
For orders damaged during transportation or confirmed lost by the logistics company, please contact our team within the valid time limit and provide relevant proof materials. We will verify the situation and provide replacement or refund solutions according to actual conditions.